GENERAL TERMS AND CONDITIONS
FOR USE OF THE COMPANY'S ELECTRONIC STORE AND KAM TECHNOLOGIES
- SUBJECT.
Article 1. These general terms and conditions are intended to regulate the relations between I KAM TECHNOLOGY LTD, BULGARIA, Plovdiv (4004), Yuzhen district, 2 Byalo More Str., UIC 208269321, represented by ILIYA SVETOZAROV PENCHEV, hereinafter referred to for brevity SUPPLIER, and the customers, referred to below USERS, on the electronic application platform, hereinafter referred to as „"ELECTRIC STORE"”.
- SUPPLIER DATA.
Article 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:
- Name of the Supplier: I KAM TECHNOLOGY LTD.
- Headquarters and address of management: BULGARIA, city of Plovdiv (4004), Yuzhen district, 2 “Byalo more” Str.
- Address for exercising the activity: BULGARIA, city of Plovdiv (4004), Yuzhen district, 2 Byalo More Str.
- Correspondence details: BULGARIA, Plovdiv (4004), Yuzhen district, 2 Byalo more Str., Email: info@e-cam.bg, tel: +359 878665062
- Entry in public registers: UIC 208269321
- Supervisory authorities:
(1) Personal Data Protection Commission
Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
tel.: 02/91-53-555
Email: kzld@cpdp.bg
Website: www.cpdp.bg
(1) Consumer Protection Commission
Address: 1000 Sofia, ”Slaveykov” Square No. 4A, floors 3, 4 and 6
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hotline: 0700 111 22
Website: www.kzp.bg
Registration under the Value Added Tax Act: No. BG 115116912
- FEATURES OF AN ELECTRONIC STORE.
Article 3. ELECTRONIC STORE is the electronic store available at an address on the Internet https://e-cam.bg/ , through which Users have the opportunity to conclude contracts for the purchase and sale and delivery of the goods offered by the ELECTRONIC STORE, including the following:
- To register and create a profile to browse the ELECTRONIC STORE and use the additional services for providing information;
- To make electronic statements in connection with the conclusion or performance of contracts with the ELECTRONIC STORE through the interface of the ELECTRONIC STORE page, available on the Internet;
- To conclude contracts for the purchase and sale and delivery of goods offered by the ELECTRONIC STORE;
- To receive information about new goods offered by the ELECTRONIC STORE;
- To review the goods, their characteristics and prices;
Article 4. The Supplier delivers the goods and guarantees the rights of the Users, as provided for by law, within the framework of good faith, accepted practice, consumer or commercial law criteria and conditions.
Article 5. (1) Users conclude a contract for the purchase and sale of goods offered by the ELECTRONIC STORE through the Provider's interface, available on its website at https://e-cam.bg/ or other means of distance communication.
Article 5. (2) By virtue of the contract for the purchase and sale of goods concluded with the Users, the Supplier undertakes to deliver and transfer ownership to the User of the goods specified by him through the interface.
Article 5. (3) Users pay the Supplier a fee for the delivered goods in accordance with the terms and conditions set out in the ELECTRONIC SHOP and these general terms and conditions. The fee is in the amount of the price announced by the Supplier at the ELECTRONIC SHOP address on the Internet.
Article 5. (4) The Supplier delivers the goods requested by the Users within the terms and under the conditions set by the Supplier on the e-shop page and in accordance with these general terms and conditions.
Article 5. (5)The price for delivery is determined separately and explicitly from the price of the goods.
Article 6. (1) The User and the Supplier agree that all statements between them in connection with the conclusion and performance of the purchase and sale contract may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Certification Services Act.
Article 6. (2) The User and the Provider agree that electronic statements made through the e-shop and/or through the e-mail registered by the User and electronic statements from the Provider to the User (made via e-mail with the extension @e-cam.bg), which are signed with a simple electronic signature in accordance with Article 3, paragraph 10 of Regulation (EU) No. 910/2014, are considered to be signed with a handwritten signature.
- USE OF AN ELECTRONIC STORE.
Article 7. (1) In order to use an ELECTRONIC STORE to conclude contracts for the purchase and sale of goods, the User must enter a name and password chosen by him for remote access, in cases where the electronic store requires registration.
Article 7. (2) The name and password for remote access are determined by the User through electronic registration on the Provider's website.
Article 7. (3) By filling in their data and clicking the "Yes, I accept" buttons, the User declares that they are familiar with these general terms and conditions, agree with their content and undertake to unconditionally comply with them.
Art. 7. (4) The User's registration is carried out by filling out a registration form on the Provider's website. Confirmation of registration by e-mail is not required. Upon successful completion of the registration, an account is automatically created for the User, through which he can manage his data and orders. From the moment the account is created, contractual relations arise between the User and the Provider.
Article 7. (5) When registering, the User undertakes to provide correct and up-to-date data. The User shall promptly update the data specified in his/her registration in case of any change.
Article 8. (1) The email address provided upon initial registration of the User, as well as any subsequent email address used for the exchange of statements between the User and the Provider, is the „Primary Email Address“ within the meaning of these general terms and conditions. The User has the right to change his/her Primary Contact Email Address.
(2) The Provider is not liable to the User for any unauthorized change to the Primary Contact Email Address.
(3) The Provider may require the User to use the Primary Contact Email Address in specific cases.
- TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE AND SALES AGREEMENT.
Article 9. (1) Users primarily use the interface on the Supplier's website to conclude purchase and sale contracts for the goods offered by the Supplier in the ELECTRONIC STORE.
Article 9. (2) The contract is concluded in Bulgarian.
Article 9. (3) The contract between the Provider and the User is represented by these general terms and conditions, available at e-cam.bg
Article 9. (4) The party to the contract with the Provider is the User according to the data provided during registration and contained in the User's personal profile. For the avoidance of doubt, these are the data with which an account was created with the Provider or with which an order was placed.
Article 9. (5) The Provider includes in the interface of its website technical means for identifying and correcting errors when entering information before the statement for concluding the contract is made.
Article 9. (6) The contract for the purchase and sale of goods is considered concluded from the moment of its request by the User through the Supplier's interface.
Article 9. (7) The Supplier shall expressly notify the User of the conclusion of the contract for the purchase and sale of goods in an appropriate manner via electronic means.
Article 9. (8) The statement of conclusion of the contract and the confirmation of its receipt are considered to have been received when their addressees have the opportunity to access them.
Article 9. (9) The Supplier delivers the goods to the address specified by the Users and is not responsible if the data specified by the Users is incorrect or misleading.
Art.10. Users conclude the purchase and sale contract with the Supplier according to the following procedure:
Art.10 (1) Selecting one or more of the offered goods on the ELECTRONIC STORE and adding them to a list of goods for request;
Art.10 (2) Choosing whether to place the order as a registered user (in which case a username and password must be entered) or as a guest;
Art.10 (3) Choice of method and time for payment of the price – when the selected method is cash on delivery, delivery is necessarily carried out by “Econt Express” EOOD;
Providing data for delivery;
Art.10 (4)Providing data for delivery;
Art.10 (5)Choice of delivery method and service office;
Art.10 (6) Order confirmation;
- SPECIFIC OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION
Article 11. The rules of this Section VI of these general terms and conditions apply to Users for whom, according to the data provided for the conclusion of the purchase and sale contract or upon registration in the ELECTRONIC STORE, it can be concluded that they are consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.
Article 12. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each product on the ELECTRONIC STORE website.
Article 12. (2) The price of the goods is determined by the Supplier in the profile of each product on the ELECTRONIC STORE website.
Article 12. (3) The cost of postage and transportation costs are not included in the price of the goods and must be paid by the User.
Article 12. (4) The method of payment, delivery and performance of the contract is determined in these general terms and conditions, as well as the information provided to the User on the Provider's website.
Art. 12. (5) The information provided to Users under this article is current at the time of its visualization on the ELECTRONIC STORE Provider's website before the conclusion of the purchase and sale contract.
Art. 12. (6) The supplier indicates, before concluding the contract, the total value of the order for all goods contained therein.
Article 13. (1) The User agrees that the Supplier has the right to accept advance payment for contracts concluded with the User for the purchase and sale of goods and their delivery.
Article 13. (2) The Consumer independently chooses whether to pay the Supplier the price of delivery of the goods before or at the time of their delivery.
Article 14. (1) The consumer has the right, without owing compensation or penalty and without giving a reason, to withdraw from the concluded contract within 14 working days from the date of receipt of the goods.
Article 14. (2) For the withdrawal from the contract, the User shall notify the Provider within the period specified above. The notification may be made by using a durable medium of information – , by email or in writing to the specified correspondence addresses. The User may use the following text when formulating his withdrawal (but this is not mandatory):
- to …………………… (name and address of the Professional)
- I, the undersigned ………….. hereby inform you that I withdraw from the contract
- date of conclusion of the contract ………….
- user name/s …………………………
- address(es) of the user(s) ………………….
- signature of the user/s …………………………
- date of notification …………………………………
Article 14. (3) The User must send or hand over the returned products to the Supplier without delay and no later than 14 days from the date of withdrawal from the contract. The costs of return are at the expense of the User.
Article 14. (4) In case the User exercises his right of withdrawal, the Supplier is obliged to refund the full amount paid, including delivery costs, no later than 14 calendar days from the date on which the Supplier received the withdrawal. The costs of returning the goods are deducted from the amount paid by the Customer under the contract, unless the Customer has returned the goods at his own expense and has notified the Supplier thereof.
Article 14. (5) The Provider shall refund the amounts received using the same payment method used by the Customer in the initial transaction, unless the User has expressly consented to the use of another payment method and provided that this does not involve any costs for the User.
Article 15. (1) The supplier processes orders placed after 4:00 PM on business days are processed the next business day. All orders placed on a non-business day are processed the next business day. from Sunday are processed on Monday.
Article 15. (2) If the Supplier cannot fulfill the contract due to not having the ordered goods, he is obliged to notify the consumer thereof.
Article 15. (3) In the cases under para. 2, the Supplier has the right to deliver to the consumer goods of the same quality and price. The Supplier shall notify the consumer electronically of the change in the performance of the contract.
Article 15. (4) The Supplier sends the ordered products with the courier company selected by the User.
Article 15. (5) The price and delivery time are determined by the respective courier company.
- OTHER CONDITIONS
Article 16. The Supplier delivers and hands over the goods to the User within the period specified when concluding the contract.
Article 17. The User must inspect the goods at the time of delivery and handover by the Supplier and, if they do not meet the requirements, immediately notify the Supplier.
- PROTECTION OF PERSONAL DATA
Article 18. (1) In the process of using the online store, the Provider collects and stores a certain amount of information, which constitutes personal data. Detailed information about the data processed and the processing activities performed are contained in the Personal Data Privacy Notice created and obtained when using the website.
Article 18. (2) When you visit the website, information is collected through cookies. Detailed information is contained in the Cookie Statement.
Article 18. (3) The User undertakes not to provide more personal data than is necessary for the execution of the order and delivery. In case of doubt, the User may contact the Supplier to specify the necessary data.
Article 19. At any time, the Provider has the right to require the User to identify themselves and to verify the authenticity of each of the circumstances and personal data declared during registration.
- AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS
Article 20. (1) These general terms and conditions may be amended by the Provider, of which the latter will notify in an appropriate manner all Users of the ELECTRONIC STORE who have registered.
Article 20. (2) The Provider and the User agree that any additions and amendments to these general terms and conditions will be effective against the User after explicit notification by the Provider and if the User does not declare within the 14-day period provided to him that he rejects them.
Article 20.(3) The User agrees that all statements of the Provider in connection with the amendment of these general terms and conditions will be sent to the email address specified by the User upon registration. The User agrees that emails sent pursuant to this article do not need to be signed with an electronic signature in order to be effective against him.
- TERMINATION
Article 21. These general terms and conditions and the User's contract with the Provider shall be terminated in the following cases:
- upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract;
- by mutual consent of the parties in writing;
- unilaterally, with notice from either party in the event of failure to fulfill the obligations of the other party;
- in the event of objective impossibility of one of the parties to the contract to fulfill its obligations;
- upon seizure or sealing of equipment by government authorities;
- in the event of deletion of the User's registration on the ELECTRONIC STORE website. In this case, the concluded but unfulfilled purchase and sale contracts remain in force and are subject to execution;
- in case of exercising the right of withdrawal pursuant to Art. 55, para. 1 of the Consumer Protection Act.
- OTHER CONDITIONS
Article 22. The possible invalidity of any of the provisions of these general terms and conditions will not result in the invalidity of the entire contract.
Article 23. For issues not settled in this contract, related to the implementation and interpretation of this contract, the laws of the Republic of Bulgaria shall apply.
Article 24. All disputes between the parties under this contract will be resolved by the competent court or the Consumer Protection Commission.
Art.25. Users who are consumers can use the European Online Dispute Resolution platform, created and maintained by the European Commission.
Article 26. These general terms and conditions come into force for all Users from the date of their publication on the website e-cam.bg.