Privacy Policy
1. Personal data
Personal data is any information relating to an individual who can be identified, directly or indirectly, in particular by an identifier such as a name, personal identification number, location data, online identifier or by one or more other factors.
As a personal data administrator I KAM TECHNOLOGY LTD, BULGARIA, Plovdiv (4004), Yuzhen district, 2 Byalo More Str., UIC 208269321, represented by ILIYA SVETOZAROV PENCHEV complies with all the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR"), by collecting and processing only personal data to the extent necessary to provide the services offered by I KAM TECHNOLOGY LTD services and the business activity carried out, and stores them responsibly and legally with limited access.
To contact the Data Protection Officer ("DPO"):
I KAM TECHNOLOGY LTD
BULGARIA, Plovdiv (4004), Yuzhen district, 2 Byalo More Str.
This Privacy Policy explains the collection and use of your personal data, your rights, and how I KAM TECHNOLOGY LTD processes your personal data.
When you use the website e-cam.bg you enter into contracts for the purchase and sale and delivery of the goods offered by the ELECTRONIC STORE, you make inquiries, receive marketing messages or notifications, you entrust us with your data so that we can provide you with the services you expect.
2. Information we collect
I KAM TECHNOLOGY LTD processes various types of personal data. This includes information you provide to us, information we create, or information that is provided by third parties or publicly available sources. For more details about the data we process and how it is collected or obtained, see the table below.
Category | Description | Source |
Personal identifier | Names | It is provided by you, depending on the service you wish to use. |
Contact | Email, phone number | It is provided by you, depending on the service you wish to use. |
Financial data | Data on payments made and payment documents issued | It is provided by you, depending on the service you wish to use. |
Correspondence | Details of any inquiry you have made to I KAM TECHNOLOGY LTD | You provide us with this information when making inquiries from our website or via email. |
Online identifiers | IP address, device type | Automatically when you visit our website. |
3. Processing of personal data
Purpose | Foundation |
Registration of a user profile in the e-store. | Taking steps at the request of the data subject. |
Processing and fulfillment of orders for goods. | Execution of a concluded contract and provision of a service. |
Delivery of ordered goods to a specified address. | Execution of a concluded contract and provision of a service. |
Processing payments and issuing payment and accounting documents (invoices, receipts). | Fulfillment of a concluded contract and legal obligation. |
Management of complaints, returns and exchanges of goods. | Fulfillment of a concluded contract and legal obligation. |
Communication with customers regarding orders, deliveries and inquiries. | Performance of a concluded contract and taking steps at the request of the data subject. |
Sending order status notifications (email/SMS). | Execution of a concluded contract. |
Creating and maintaining customer order history. | Performance of a concluded contract and legitimate interest. |
Marketing communications and newsletters. | Explicit consent of the data subject. |
Analysis and improvement of the functionality and security of the e-store. | Legitimate interest of the administrator. |
Compliance with legal obligations under tax and accounting legislation. | Legal obligation. |
4. Sharing personal data
I KAM TECHNOLOGY LTD discloses personal data to third parties and recipients only if they have a legal basis to receive it. The categories of recipients are determined for each specific case according to their legal basis to receive the data, which may be:
- State authorities in accordance with their powers.
- Banks and payment partners for the purpose of paying amounts due.
5. Storage of personal data
I KAM TECHNOLOGY LTD stores your data in accordance with the various applicable regulations and legal retention periods, proportionate to the processing purposes specified above.
If it is necessary to transfer personal data outside the European Union, this will be done in full compliance with the conditions set out in Chapter V of the GDPR.
6. Your rights
As a data subject, you have the following rights:
- The right to information – You have the right to know what data will be processed for what purposes and on what grounds.
- Right of access – You have the right to access your personal data and details of how we process it.
- Right to rectification – You have the right to correct personal data about you if it is inaccurate or incomplete.
- Right to object – You have the right to object to the use of personal data, such as direct marketing. Individuals also have the right to object to the processing of personal data based on legitimate interests or for the performance of a task carried out in the public interest.
- Right to erasure – You have the right to request that we erase or remove personal data from our records where there is no compelling reason for us to continue processing it. Where the personal data is still necessary for legitimate interests, it is not possible to erase that data, which is why some requests may be rejected.
- Right to data portability – when personal data is processed by automated means on the basis of consent or a contract. For this purpose, the data is transmitted in a structured, commonly used and machine-readable format.
- Right to restriction of processing – You have the right to „block“ the processing of personal data in limited circumstances. This right may apply:
- If the accuracy of your personal data needs to be verified;
- If the legal basis for the processing of your personal data is contested and needs to be reviewed by I KAM TECHNOLOGY LTD.
- If the processing is unlawful but you do not want the personal data to be deleted.
- If the personal data is no longer required by I KAM TECHNOLOGY LTD, but you want the data to be retained for the purposes of a legal claim.
- Right to withdraw your consent – where we process your personal data based on your consent, you have the right to withdraw that consent. Withdrawal of consent is effective for the future.
- Right to lodge a complaint with a supervisory authority – You can lodge a complaint with the Personal Data Protection Commission, which is the supervisory authority in the Republic of Bulgaria responsible for implementing the Personal Data Protection Act and the General Data Protection Regulation at the address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd., e-mail: kzld@cpdp.bg, website: www.cpdp.bg.